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Open Solutions Argentina makes available for customers the advising service of a group of highly qualified professionals, not only in its products but also in issues related to operating systems, application systems, networks, hardware, communications, interconnectivity, global operation of the solution, intranet and Internet, among others.
Technical Support Services
• Updates
Update of releases and applications from patchs to the database motor
• Migrations
Migration of servers and platform
• Configurations
- TUnning and Optimization of general database performance
- TroubleShooting
- Sizing
- Reutilization of available resources
- Maintenance of objects and schemes in the database
- Maintenance of users and security of the database
- High availability configurations
- Audit of access to database and modifications
- Performance monitoring
• Backup
- Revision of backup and recovery policy
- Backup policy testing
- Optimization of backup policy
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